If you do find the actuator is faulty make sure you only use Motorcraft parts. You can get them much cheaper than the Dealer on Amazon instead Here-(check fitment guide)
http://www.amazon.com/gp/product/B004A2IJAW/ref=as_li_tl?ie=UTF8&camp=1789&creative=390957&creativeASIN=B004A2IJAW&linkCode=as2&tag=fordt-20&linkId=KJZKUEVSBDVWPUEX
In this video we go over a useful tip you can use to quickly diagnose climate control issues.
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